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FAQ FAQ
Where do you ship to?
We ship to almost every location in the world by UPS,FEDEX and Post


How much are the shipping fees?
Please have a look at our shipping rates

How long will it take for the order to be shipped?
Items are usually sent within 24 hours, that means that it may take up to 1/5 days for the delivery (UPS and FEDEX).

Will I be able to track my shipment?
You will always be able to track your shipment.
Once the order has been shipped, you will immediately receive an e-mail from us, including your tracking number and a direct link to track your shipment on the UPS, FEDEX website.
Will I be able to send items back to receive a refund?
If for any reason you are not completely satisfied with your
purchase within the first 30 days,
you may return it for a refund or immediate replacement.
Please note that products must be unworn and in the state you received them.
Please also note that shipping costs will only be
refunded if the return is a result of our error.

How long will it take for my refund to be issued?

Refunds or exchange coupons are processed within two business
days from receipt of goods in our warehouse.
Depending on your bank or on the type of credit card used,
credits may take up to 10 days to appear on your statement. Do you have a store in ... ? We sell exclusively on-line, as in this way we are able to provide our designer products at accessible prices. Do you have a catalogue? We unfortunately do not have a catalog as our product range is updated too frequently I saw a product which is no longer online. Will you be getting it in again? Normally, all products shown on the website are part of a one-time supply and so it is unlikely that we can get the same product in again. If there is something special you saw and can not find anymore, write us and we will try to see what we can do for you.
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